Office open: Monday-Friday 7:30AM to 4:30PM
Our phones will be answered by a live person 24/7.
Call (919) 241-4950 for fast response.
Feel free to call us to request service or simply complete our form below. Once we receive your form, we will do our best to follow-up within 24 business hours or as soon as possible. Please do not use this form for emergency service.
Availability
We are available to our customers. We spend as much time on the phone or in person to answer the customer's questions and to make sure our customers understand their systems and its components. We also have technicians on call after hours to provide emergency service. What Our Clients Say!
Honesty
We always give our customers options. We never tell a customer that something is broken when we know it is not. When advising a customer we give the best advice we can even if it means we may not benefit financially from it. What Our Clients Say!
Local Experts
We are the local experts in our entire field of work. To our knowledge we are the only company in the state of NC that carries our collective group of licenses and expertise in Well Contracting, Well Pump Systems, Water Treatments Systems, Point of Sale Inspections, Plumbing, Septic System Operation/Repair/Installation and Pumping. What Our Clients Say!
We Value Our Team Members
We are a great place to work. We provide stable good paying jobs with great benefits to our employees in a place they can make a career and grow. Training is continuous. What Our Clients Say!
Trust
We do what is right even when no one is looking. Much of our work is done when the customer is not present or in areas that can't be readily seen. It is important that we always do what is best even when no one is looking over our shoulder or can see our completed work. What Our Clients Say!
Respect
We respect our customer's property and time. We understand that the customer's property and time are very valuable to them. We clean up the jobsite and communicate properly and promptly with them and make every effort to not waist the customer's time. What Our Clients Say!
Customer Safety
We make our customers feel safe in their homes. We ensure our practices, products and employees are safe. We communicate unsafe situations to our customers. What Our Clients Say!
Employee Safety
We operate with safety first in mind. We identify and communicate unsafe work conditions and practices promptly. We operate our vehicles safely on the roadways and in a manner we would like to see in our own neighborhood. What Our Clients Say!
Satisfaction/Accountability
We want every customer to be satisfied every time. We stand behind our work. If something is not right then we will make it right. We understand that we are not always right and we will make mistakes but the customer should not have to pay for them. What Our Clients Say!
The Super Service Award is an impressive accomplishment that we have been awarded in 2018, 2017, 2016, 2015, 2014 and 2012. learn more
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