Skip to main content

FAQ

Please browse our frequently asked questions and feel free to contact us if your question is not answered here. We are always happy to help!


Where can a Real Estate agent go for help with questions about wells and septic systems?

To save valuable time spent researching, as experts in all things water, wells and septic systems related, we are available to answer any questions. We will be glad to answer any questions from real estate agents, buyers or sellers.


Real Estate agents that are busy with clients require quick responses to questions. Will you be able to provide fast answers?  

We understand the importance of fast answers. At The Water Specialist we go to great lengths to respond in a timely manner to all phone calls or emails. Our phones are answered 24 hours a day on all business days by a person. Your phone message or email through our website is delivered to the appropriate person by 7:30 am the next business day. You can expect to a reply that same day or the next business day.


Why can't I have my usual Home Inspector do the well and septic inspection? 

You can. However, we have the hands-on experience that comes from many years of service, repair and installations of water related systems. With this experience, we’ve become experts on well and septic systems.


I’ve heard many stories about bad water and am considering purchasing a property with a well.  Would you be able to run a full range of tests to determine the water quality? 

Yes, however such extensive testing is rarely needed. With our years of local experience, we can test for things we know are common to the area and more likely to be present.


As a conscientious water consumer, I have a choice of buying a property with municipal water/septic system or a property with its own well and septic system. Which one is the more sustainable option?” 

We feel that with good open information available on both alternatives, the well and septic system is substantially better than a central municipal system. It is difficult to find a more ecologically sound "GREEN" water and sewer method to supply the modern home. A well and septic system is the ultimate recycler of water. Water is taken from the ground, used and returned back to the ground to be recycled and cleaned. Only water that is evaporated while being used on plants or is carried from the property is actually used. The rest is recycled.


As a first-time well system user, I’m experiencing pressure issues when more than one faucet is in use.  Is this to be expected as long as we live here?

NO! Far too many contractors and sub-contractors only meet minimum codes, and this is the inevitable result. For at least fifteen years now, we have been solving this exact problem. To be able to give you a more precise answer, it is necessary for one of our experienced consultants to meet with you and determine the exact situation and best solution.

How can we help you? Our mission is to simplify our clients’ lives by keeping their water well and septic systems functioning so smoothly, that they forget how much they rely on them every day.
If your home is on a well or septic, Then put us on the job
Fully Licensed Serving the Triangle Area of Central NC. View Service Area.