Trusted Water Heater Repair in Burlington, NC

When your hot water stops, everything gets thrown off. At The Water Specialist, we find the problem fast and fix it right. Our Burlington team delivers sharp diagnostics, honest pricing, and solid repairs.

From site evaluation to final hookups — we handle it all. 

  • Fixes for Gas, Electric 

  • No Guesswork, Just Long-Lasting Solutions

What Can You Expect from Us?

Water heater issues don’t fix themselves. We give you straight answers and quality work that holds up. Here’s what our water heater repair service in Burlington includes: 

System-Wide Diagnostics

We will look at any or all components necessary - thermostats, heating elements, valves, wiring, and more. You’ll get a clear picture of what’s wrong and exactly how we fix it.

Fixes for Heating Failures

Water running cold too soon? Likely a faulty element or thermostat. We replace these components using reliable parts built to last.

Leak Detection and Fixes

Whether it’s a dripping valve or a slow tank leak, we locate the source and handle it before it gets worse. No temporary patches - just proper repairs.

Tank Flushing and Mineral Buildup Removal

We flush out sediment that causes banging noises, lowers efficiency, and shortens the life of your unit. A clean tank runs better and lasts longer.

Tune-Ups for Better Efficiency

Our maintenance checks include cleaning, tightening, and testing every key component to make sure your system heats efficiently without wasting energy.

Signs It’s Time to Call for Water Heater Repair in Burlington

Not all problems scream for attention. Some start subtle things and get worse over time. Here’s when it makes sense to give us a call: 
  1. No Hot Water or Limited Supply :
    Cold showers? Water going lukewarm too fast? That’s not normal. It usually means an element is worn out or the thermostat isn’t regulating properly. 

  2. System Is 8+ Years Old :
    Older systems are more likely to fail – but many issues can be fixed without a full replacement. A repair now can buy you more time and save you money. 

  3. Fluctuating Water Temperatures :
    If your hot water surges from scalding to cold and back again, the mixing valve or thermostat may be malfunctioning. We’ll find the fault and stabilize the system.

  4. Unexpected Spikes in Utility Bills :
    An inefficient heater burns more gas or electricity. If your bill suddenly jumps without a change in usage, your water heater could be the reason.

  5. Moisture or Water Around the Unit :
    Even a small amount of pooling water can point to a leaking valve or tank issue. Don’t ignore it – catching it early can prevent a full tank failure.

  6. Rusty or Odd-Tasting Water :
    If your hot water looks discolored, smells strange, or tastes metallic, internal corrosion could be the cause. Let us inspect the tank and replace any compromised parts. 

How Our Process Works?

We keep it simple, clear, and efficient. Here’s how we handle every Burlington water heater repair job:

1. Book a Visit That Fits Your Schedule
Call us, tell us what’s going on, and we’ll lock in a time that works for you. We’ll come prepared with the tools and parts needed for most jobs.

2. Detailed On-Site Assessment
Our technician will test critical components and check for leaks, buildup, and faulty connections.

3. Transparent Quote
Once we identify the issue, we explain it clearly – no jargon, no runaround. You’ll get a straight quote before we perform any repairs. 

4. Effective Repairs
If you approve the work, we will get it done. Whether it’s a heating issue, leak, or sediment buildup, we fix the problem right away.

5. Final Testing
Before we leave, we make sure your system is working perfectly – the right temperature, right pressure, and no signs of leaks or failure.

6. Cleanup and Useful Advice
We tidy up our workspace and walk you through what we fixed. We’ll also give you clear tips to help keep your system running longer and more efficiently.

Why Choose The Water Specialist?

We’ve been doing this for a long time, and we’ve seen everything. Here’s what sets us apart:

Experienced Technicians Who Know Burlington

We’ve repaired thousands of water heaters in homes across Burlington and Alamance County. Our team understands the area’s water conditions and how they affect heaters over time.

Targeted,
Accurate
Repairs

We don’t just swap parts and hope for the best. Our team uses years of real-world experience and reliable testing to fix the root cause, not just the symptoms.

More Than
Basic
Repairs

Our service covers more than broken thermostats. We flush tanks, inspect anode rods, check valves, and optimize efficiency across the system.

Built on
Local
Reputation

Since 1976, we’ve built trust through honest work, consistent results, and practical advice. Many of our clients call us again for future plumbing and water system projects.

Call for Dependable Water Heater Repair in Burlington

Hot water isn’t a luxury – it’s a necessity. If your system is underperforming, leaking, or just acting up, we’re ready to help.

Get back to warm showers and clean dishes. Call us today to schedule your service and get a free quote.


Client Testimonial

Rebecca Lawson

Excellent service. Quick. The people who came were polite, friendly and skillful. Highly recommend them.

Rebecca Lawson

Bob Bianca

I’ve been using The Water Specialist, Inc. Team for the last 18 months since my wife and I retired to North Carolina. I have found the technicians knowledgeable, friendly, environmentally responsible and don’t try to sell you products and services that are unnecessary for your water system. The office personnel are also friendly and show that they honestly care about their customers. Based on my experience, if you need support in troubleshooting or improving your water system, I would recommend giving them a call.

Bob Bianca

Jolene Rightmyer-Macolini

Quick communication. Reliable. Turn around time for results are excellent. Would recommend them.

Jolene Rightmyer-Macolini

Tyler Michels

Randy did a great job coming out today to take care of a well filter for me. He was on time, and professional. He fully answered all my questions and was very friendly as well . Give this company a call for any of your water needs!

Tyler Michels

Michelle Gay

Great Service, very knowledgeable!

Michelle Gay

Frequently Asked Questions

Well Pump Repair FAQ
Depending on the issue, common repairs like replacing a thermostat or tightening a valve are on the lower end. More complex fixes like tank flushing or gas valve replacement can be higher. You’ll always get a quote before we begin.
Repair addresses specific problems like a burned-out heating element or a failed valve. Maintenance is preventive and involves flushing the tank, checking valves, and inspecting the anode rod to catch problems before they start.
Yes. Many Burlington homes have moderately hard water. This can lead to mineral buildup inside your tank, which lowers efficiency and shortens the unit’s lifespan. If you hear banging sounds or notice white deposits, that’s a sign of scale buildup.
It can. Sediment buildup or a partially clogged valve can reduce water flow, especially in older units. If your hot water pressure feels weaker than usual, we’ll inspect the system and restore proper flow.
It depends on your plan and the cause of the issue. We’ll give you a detailed invoice and diagnosis to help with your claim - just let us know upfront.